TalentSkout.ai Security & Privacy Policy
Your talent data is secure and available always. From storing, processing, transferring, accessing, backing up, monitoring, to testing & reviewing our security procedures, every aspect is covered to meet industry best practice standards for AI-powered talent acquisition.
Our success hinges on providing a safe and trustworthy environment for your candidate and recruitment data. Protecting your data is our obsession, which involves a cross-functional approach with initiatives big and small. Here's an overview of the major themes of our privacy and security protocols.
TalentSkout.ai leverages Microsoft Azure and Amazon AWS cloud infrastructure, each with its own private network. We do not use any other local or on-premise infrastructure to store any customer information in our development or test environments.
- GDPR Compliance
- TalentSkout.ai maintains compliance with the EU's General Data Protection Regulation through its vendors and hosting providers and maintains product features corporate protocols, and legal documents to help our users and customers comply.
- CCPA Compliance
- We adhere to the California Consumer Privacy Act requirements through its vendors and hosting providers for data protection and user rights.
- SOC 2 Type II
- We maintain SOC 2 Type II compliance through its vendors and hosting providers for security, availability, and confidentiality.
- Equal Employment Opportunity
- Our AI algorithms are designed and tested to comply with EEOC guidelines and fair hiring practices.
Geographic Data Control
Customer data is stored in the geographic region of your choice (US, EU, Asia-Pacific).
Data Portability
Complete data export capabilities ensure you maintain control of your recruitment data.
Right to Deletion
Comprehensive data deletion capabilities to comply with privacy regulations and user requests.
Encryption and Transport Security
- In-Transit Encryption
- Sessions between you and your portal are protected with in-transit encryption using 2,048-bit or better keys and TLS 1.2 or above. Users with modern browsers will use TLS 1.3.
- At-Rest Encryption
- All candidate data, resumes, and recruitment information is encrypted at rest using AES-256 encryption.
- End-to-End Encryption
- Sensitive candidate communications and assessment data use end-to-end encryption.
AI Model Security
Model Protection
Our proprietary AI recruitment models are protected against reverse engineering and unauthorized access.
Bias Prevention
Continuous monitoring and testing of AI models to prevent discriminatory outcomes and ensure fair hiring practices.
Training Data Security
AI training data is anonymized, encrypted, and stored in secure environments with restricted access.
Data Isolation
Customer data used for AI processing is isolated and never shared between different customer environments.
Threat Protection
Web Application Firewall
TalentSkout.ai monitors potential attacks with advanced web application firewalls and network-level protection.
DDoS Prevention
The TalentSkout.ai platform contains Distributed Denial of Service (DDoS) prevention defenses to help protect your site and access to your products.
Real-time Monitoring
24/7 security monitoring with automated threat detection and response capabilities
Intrusion Detection
Advanced intrusion detection systems monitor for unauthorized access attempts and suspicious activities
Secure Development Practices
Static Code Analysis
TalentSkout.ai implements static code analysis tools and human review processes to ensure consistent quality in our software development practices.
OWASP Compliance
Our Secure Coding practices are in accordance with OWASP guidance and industry security standards.
Security by Design
Security considerations are built into every stage of our development lifecycle.
Dependency Management
Regular scanning and updating of third-party dependencies to address security vulnerabilities.
Multi-Factor Authentication
Required MFA
Multi-factor authentication is required for all administrative accounts and can be enabled for all users.
Identity Providers
Integration with popular identity providers like Azure AD, Okta, Google Workspace, and others.
SSO Integration
Support for enterprise Single Sign-On (SSO) solutions including SAML 2.0, OAuth 2.0, and OpenID Connect.
Role-Based Access Control
Granular Permissions
Fine-grained role-based access control ensures users only access data and features necessary for their job functions.
Session Management
Automatic session timeouts and concurrent session controls to prevent unauthorized access.
Audit Trail
Comprehensive logging of all user actions and data access for compliance and security monitoring.
API Security
Secure API access with rate limiting, authentication tokens, and audit logging.
Data Access Controls
Principle of Least Privilege
TalentSkout.ai implements static code analysis tools and human review processes to ensure consistent quality in our software development practices.
Automated Deprovisioning
Immediate access revocation when users leave the organization or change roles.
Regular Access Reviews
Quarterly reviews of user access rights and permissions
Infrastructure Security
Certified Providers
TalentSkout.ai products are hosted with cloud infrastructure providers with SOC 2 Type II and ISO 27001 certifications, among others.
Network Security
The certified protections include dedicated security staff, strictly managed physical access control, and video surveillance.
Physical Security
The certified protections include dedicated security staff, strictly managed physical access control, and video surveillance.
Hardware Security
Hardware security modules (HSMs) for cryptographic key management and protection.
Patch Management
Automated Updates
TalentSkout.ai's patch management process identifies and addresses missing patches within the product infrastructure automatically.
Version Control
Server-level instrumentation ensures tracked software packages use the appropriate versions.
Security Patches
Critical security patches are applied within 72 hours of availability.
Change Management
All infrastructure changes follow documented change management procedures with approval workflows.
Incident Response
Defined Processes
TalentSkout.ai's security incident process flows and investigation data sources are pre-defined during recurring preparation activities and exercises.
Communication Protocol
Clear communication procedures to notify affected customers of any security incidents.
Rapid Response
Security incidents are responded to within 15 minutes of detection.
Continuous Improvement
Investigation follow-ups refine our incident response procedures using standard industry frameworks.
Algorithmic Transparency
Explainable AI
Our AI models provide explanations for candidate rankings and recommendations to ensure transparency in hiring decisions.
Bias Testing
Regular testing and monitoring of AI algorithms to identify and eliminate discriminatory bias.
Human Oversight
Human review capabilities for all AI-driven hiring recommendations and decisions.
Audit Trails
Complete audit trails of AI decision-making processes for compliance and review purposes.
Data Ethics
Consent Management
Clear consent mechanisms for candidate data usage and AI processing.
Data Minimization
We collect and process only the minimum data necessary for effective talent matching.
Purpose Limitation
AI processing is limited to legitimate recruitment and talent acquisition purposes.
Candidate Privacy
Strong privacy protections for candidate data with options for anonymized processing.
Fairness and Compliance
EEOC Compliance
Our AI systems are designed and continuously monitored to comply with Equal Employment Opportunity Commission guidelines.
Adverse Impact Testing
Regular testing to ensure our AI systems do not create adverse impact against protected classes.
Continuous Monitoring
Ongoing monitoring of hiring outcomes to ensure fair and equitable results.
Diverse Training Data
AI models are trained on diverse, representative datasets to minimize bias.
Regular Security Testing
Vulnerability Scanning
TalentSkout.ai tests for potential vulnerabilities on a recurring basis. We run static code analysis and infrastructure vulnerability scans weekly.
AI Model Testing
Specialized testing of AI models for adversarial attacks, data poisoning, and model extraction attempts.
Penetration Testing
TalentSkout.ai leverages 3rd party penetration testing firms several times a year to test the TalentSkout.ai products and product infrastructure.
Code Reviews
Mandatory security code reviews for all changes to production systems.
Compliance Audits
Annual Audits
TalentSkout.ai conducts regular external audits and certification reviews including SOC 2 Type II.
Third-Party Assessments
Independent security assessments by recognized cybersecurity firms.
Compliance Monitoring
Continuous monitoring for GDPR, CCPA, and other regulatory compliance requirements.
Bug Bounty Program
Responsible disclosure program with security researchers to identify and address potential vulnerabilities.
Continuous Improvement
Security Metrics
Regular measurement and reporting of security metrics and KPIs.
Security Training
Regular security training for all employees with specialized training for development and operations teams.
Threat Intelligence
Integration with threat intelligence feeds to stay current with emerging security threats.
High Availability
Uptime Guarantee
TalentSkout.ai's availability is consistently above 99.9% with a target of 99.95% uptime.
Load Balancing
Advanced load balancing and auto-scaling to handle traffic spikes and ensure consistent performance.
Multi-Region Deployment
Applications deployed across multiple availability zones and regions for maximum resilience.
Failover Systems
TalentSkout.ai maintains multiple failover instances to prevent outages from single points of failure.
Data Protection and Backup
Comprehensive Backups
Customer data is 100% backed up to multiple online replicas with additional snapshots.
Geographic Redundancy
Data backups are stored across multiple geographic regions for disaster recovery.
Point-in-Time Recovery
35 days point-in-time restoration allows us to restore any desired date and time within the last 35 days.
Backup Testing
Regular testing of backup systems and recovery procedures to ensure data can be restored quickly.
Monitoring and Response
Real-Time Monitoring
Our product and operations team monitor application, software, and infrastructure behavior using proprietary and industry-recognized solutions 24/7.
Performance Metrics
Continuous monitoring of response times, error rates, and system performance.
Automated Alerting
Automated alerting systems notify our operations team of any performance or availability issues.
Capacity Planning
Proactive capacity planning to ensure system performance during peak usage periods.
Disaster Recovery
Recovery Objectives
Recovery Point Objective (RPO) of 4 hours and Recovery Time Objective (RTO) of 1 hour for critical systems.
Communication Plans
Clear communication procedures to keep customers informed during any service disruptions.
Business Continuity
Comprehensive business continuity plans tested quarterly.
Geographic Distribution
Systems distributed across multiple geographic regions to ensure service continuity.
Data Handling
Data Segregation
Customer data is logically segregated and never mixed between different customer environments.
Retention Policies
Clear data retention policies with automatic deletion of data beyond retention periods.
Anonymization
AI training uses anonymized and aggregated data that cannot be traced back to individual candidates or customers.
Data Processing Agreements
Comprehensive Data Processing Agreements (DPAs) for all customers processing personal data.
Data Protection and Backup
Comprehensive Backups
Customer data is 100% backed up to multiple online replicas with additional snapshots.
Geographic Redundancy
Data backups are stored across multiple geographic regions for disaster recovery.
Point-in-Time Recovery
35 days point-in-time restoration allows us to restore any desired date and time within the last 35 days.
Backup Testing
Regular testing of backup systems and recovery procedures to ensure data can be restored quickly.
AI Model Training
Secure Training Environment
AI models are trained in secure, isolated environments with restricted access.
Model Versioning
Complete version control and audit trails for all AI model updates and changes.
Data Sanitization
Training data is sanitized to remove personally identifiable information and sensitive details.
Performance Monitoring
Continuous monitoring of AI model performance and accuracy metrics.
Disaster Recovery
Vendor Security
All third-party integrations undergo security assessments and must meet our security standards.
Data Sharing Controls
Strict controls on what data can be shared with integrated third-party services.
API Security
Secure API integrations with rate limiting, authentication, and audit logging.
Contract Requirements
Security and privacy requirements included in all vendor contracts.
Data Handling
Data Segregation
Customer data is logically segregated and never mixed between different customer environments.
Retention Policies
Clear data retention policies with automatic deletion of data beyond retention periods.
Anonymization
AI training uses anonymized and aggregated data that cannot be traced back to individual candidates or customers.
Data Processing Agreements
Comprehensive Data Processing Agreements (DPAs) for all customers processing personal data.
Data Protection and Backup
Comprehensive Backups
Customer data is 100% backed up to multiple online replicas with additional snapshots.
Geographic Redundancy
Data backups are stored across multiple geographic regions for disaster recovery.
Point-in-Time Recovery
35 days point-in-time restoration allows us to restore any desired date and time within the last 35 days.
Backup Testing
Regular testing of backup systems and recovery procedures to ensure data can be restored quickly.
AI Model Training
Secure Training Environment
AI models are trained in secure, isolated environments with restricted access.
Model Versioning
Complete version control and audit trails for all AI model updates and changes.
Data Sanitization
Training data is sanitized to remove personally identifiable information and sensitive details.
Performance Monitoring
Continuous monitoring of AI model performance and accuracy metrics.
Disaster Recovery
Vendor Security
All third-party integrations undergo security assessments and must meet our security standards.
Data Sharing Controls
Strict controls on what data can be shared with integrated third-party services.
API Security
Secure API integrations with rate limiting, authentication, and audit logging.
Contract Requirements
Security and privacy requirements included in all vendor contracts.
Access Controls
Background Checks
All employees undergo comprehensive background checks before accessing customer data.
Access Logging
All employee access to customer data is logged and regularly audited.
Limited Access
Employee access to customer data is limited to those with legitimate business needs.
Regular Reviews
Quarterly reviews of employee access rights and permissions.
Security Training
Mandatory Training
All employees complete mandatory security and privacy training upon hire and annually thereafter.
Incident Response Training
Regular training on incident response procedures and protocols.
Specialized Training
Additional training for employees handling sensitive data or working on security-critical systems.
Awareness Programs
Ongoing security awareness programs including phishing simulations and security updates.
Data Handling Procedures
Data Classification
Clear classification of data types and handling requirements.
Clean Desk Policy
Physical security policies including clean desk and secure storage requirements.
Secure Development
Secure coding practices and security reviews for all development work.
Remote Work Security
Security requirements and monitoring for remote work environments.
Security Dashboard
Real-Time Visibility
Customers can access real-time security and compliance status through our security dashboard.
Incident Notifications
Automatic notifications of any security incidents that may affect customer data.
Audit Reports
Access to security audit reports and compliance certificates.
Performance Metrics
Visibility into system uptime, performance metrics, and security indicators.
Data Control
Data Export
Complete data export capabilities in standard formats.
Access Logs
Customer access to logs of who accessed their data and when.
Data Deletion
On-demand data deletion with verification of complete removal
Configuration Controls
Customer controls over data processing, retention, and sharing settings.
Support and Communication
Security Team
Dedicated security team available for customer security questions and concerns.
Regular Updates
Regular communication about security improvements and updates.
Documentation
Comprehensive security documentation and best practices guides.
Incident Communication
Clear, timely communication about any security incidents or service disruptions.
Security Team
For security-related questions, concerns, or to report security issues:
Email: hr@talentskout.ai
Emergency Hotline: +91-8882350264, +1-(469)9824425 (24/7)
Security Portal: security.talentskout.ai
Data Protection Officer
For privacy and data protection inquiries:
Email: hr@talentskout.ai
Address: TalentSkout.ai Data Protection Officer, 15/72, 1st Floor, 59 Cross, 4th Block, Rajajinagar, Bangalore, Karnataka, India, 560010
Legal and Compliance
For legal and compliance matters:
Email: legal@talentskout.ai
Phone: +1-xxx-xxx-xxxx
Current Certifications
• SOC 2 Type II - Security, Availability, and Confidentiality
• ISO 27001 - Information Security Management
• GDPR Compliance - In progress
• CCPA Compliance - In progress
• EEOC Compliance - Equal Employment Opportunity
Ongoing Assessments
• Annual SOC 2 Type II audits
• Quarterly penetration testing
• Monthly vulnerability assessments
• Continuous compliance monitoring
Policy Updates
This security policy is reviewed and updated regularly to reflect our ongoing commitment to security and privacy.
Last updated: July 11, 2025 | Current version: https://talentskout.ai/security